Frequently Asked Questions

OverSite is a comprehensive clinical trial sample management platform that digitizes and streamlines the collection, tracking, and management of biological samples in clinical research studies. Our platform replaces paper-based processes with intelligent digital workflows, reducing errors and improving data quality.

Most implementations take 2-4 weeks from initial setup to full deployment, depending on study complexity and integration requirements. Our team provides comprehensive training and support throughout the implementation process to ensure a smooth transition.

OverSite works on any internet-connected device including tablets, smartphones, and computers. We also provide barcode scanners and label printers as needed to optimize your workflow efficiency.

Yes, OverSite integrates with major CTMS and EDC platforms including:

• Medidata Rave and Balance
• Veeva Vault CTMS
• Oracle InForm and Siebel CTMS
• Castor EDC
• REDCap
• Custom systems via secure APIs

Absolutely. OverSite is built with enterprise-grade security and compliance in mind:

• Security controls mapped to SOC 2 guidelines
• HIPAA compliant
• 21 CFR Part 11 validated
• End-to-end encryption
• Regular security audits and penetration testing
• Complete audit trails for all activities

Yes, OverSite includes offline capability for critical collection activities. Data is synchronized automatically when connectivity is restored, ensuring no data loss and continuous workflow operation.

OverSite supports all types of biological samples including:

• Blood samples (serum, plasma, whole blood)
• Urine and other body fluids
• Tissue samples and biopsies
• Saliva and other non-invasive samples
• Custom sample types specific to your study protocol

Yes, OverSite excels at managing complex protocols including time-sensitive collections, temperature requirements, processing instructions, and multi-step procedures. Our adaptive workflow engine ensures staff follow the correct protocol for each participant and visit.

OverSite provides real-time visibility into your entire collection process through live dashboards that show collection status, temperature monitoring, shipment tracking, and quality metrics. Automated alerts notify you immediately of any issues requiring attention.

OverSite pricing is based on the number of participants and complexity of your study protocol. We offer flexible pricing models including per-participant, per-site, and enterprise licensing options. Contact us for a customized quote based on your specific needs.

We provide comprehensive support including:

• Initial platform training for all users
• Ongoing technical support via phone, email, and chat
• Regular check-ins and optimization consultations
• Training materials and documentation
• 24/7 emergency support for critical issues

Yes! We offer a comprehensive demo and pilot program where you can test OverSite with a subset of your study participants. This allows you to experience the platform's benefits firsthand before full implementation.